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How We Can Help

Every Hope's Door service is free, confidential, and open to anyone affected by domestic violence, intimate partner violence, or other forms of abuse. We offer services virtually or in person, and our 24-hour bilingual hotline is the gateway to all of them.

24-Hour Hotline & Emergency Shelter

Call 1-888-438-8700, any hour, any day. Se habla Espanol. The hotline is the gateway to all of our services. Call and speak up for yourself, or for someone who can't. You don't have to give your name, and we won't tell you what to do. We will help you maximize your safety, explore your options, and advise you of your legal rights. You are not alone.

A safe haven is the number one defense against domestic violence. Our emergency shelter, at a confidential location, is open to all regardless of gender, race, creed, color, ethnicity, disability, immigration status, socio-economic status, or sexual orientation. Residents find safety and peace of mind, heal physically and emotionally, engage in counseling, and plan for a future without abuse.

Shelter residents also have access to:

  • Safety planning and crisis intervention
  • Counseling and support groups for adults and children
  • Court and appointment accompaniment
  • Recreation and self-care programming
  • Advocacy services and pet boarding

For those at the highest risk of danger, our High Risk Program works with police departments, hospitals, and courts across Northern Westchester to provide immediate safety planning and access to services. We also partner with Catholic Charities to shelter and support survivors of human trafficking.

Counseling & Support Groups

Individual counseling gives survivors a safe, confidential place to break the silence about abuse and begin to heal. Support groups connect survivors with others in similar situations; we currently offer groups for men, women, children, and Spanish speakers. To get started, call 1-888-438-8700.

Our counselors help you understand the danger you may face, develop plans to maximize your safety, and build self-advocacy skills, including recognizing the difference between a relationship dominated by power and control and one based on equality, respect, and trust. Counselors can also connect you to other Hope's Door services, such as the Legal Center and our Next Step economic empowerment program, which helps clients meet educational and vocational goals on the path to self-sufficiency.

Abuse often presents greater challenges for multicultural and immigrant victims. We offer culturally appropriate services regardless of immigration status, with bilingual counselors fluent in Spanish, Urdu, Punjabi, and Hindi.

Our counseling work extends into the community: we provide education, training, and workshops for schools, community centers, and professionals throughout Westchester County, raising awareness of domestic violence and equipping community members with the right tools for intervention.

Children & Youth Programs

Our trained counselors work with children to break the cycle of violence, learn safety strategies, and heal from the trauma of abuse. Using role playing, creative arts, and play, we encourage children to express themselves in non-violent ways at home and in school, and in some cases help them overcome delays in social, physical, or cognitive skills resulting from abuse. Our ultimate goal is to break the intergenerational cycle of abuse.

The children's program includes safety planning, individual counseling, support groups, parent support and empowerment, recreational activities, and educational skills building.

For teens, our award-winning Love Shouldn't Hurt program brings dating abuse awareness, intervention, and prevention to schools across Westchester, empowering youth to recognize relationships based on power and control and to help themselves and their peers.

To ask about counseling for a child, call 1-888-438-8700.

Get Help Now

Our 24-hour bilingual hotline is free and confidential. Call any time, or chat with an advocate online.